Terms and Conditions
a. These Terms and Conditions (collectively referred to as Terms) apply to the use of the Mediwhere website and Mediwhere SRL services (collectively referred to as Services).
b. These Terms are the only applicable terms. General contractual clauses which deviate from these will be not accepted.
c. By using Mediwhere’s Services, you as the user (User) are agreeing to these Terms and Conditions. Please read them carefully.
2. Scope of Services
b. Mediwhere does not provide any medical service and does not guarantee the accuracy of the information provided by the Users or the clinics, but mediates the communication between these two parties.
c. Our service is free of charge to Users as we are remunerated by the clinics that we cooperate with.
3. User Obligations
b. The User guarantees to make accurate and complete statements when submitting information to Mediwhere or to a clinic.
c. If the medical condition or any other information that was submitted to us changes, the User will immediately inform us in writing to update the relevant information.
4. Rating Systems
b. The User is forbidden to write reviews or comments that contain false facts, are defamatory, or are not permitted by law.
c. The User agrees to the retention and long-term publication of their ratings made in the forums, even when the Userâ€™s registration on Mediwhere is terminated.
5. Price Match Policy
i. The User has requested an offer beforehand for the same treatment using our platform.
ii. The User finds a cheaper offer from one of our partner clinics, after receiving the offer through us.
iii. The offer must be clearly recognized as an official offer from the clinic, as we need to be able to verify it.
iv. Our Price Match Policy is applicable up to 48 hours after receiving the offer using our platform.
v. The matched price must include all taxes (including VAT) and additional charges which might apply.
vi. The Price Match does not cover typographical errors.
6. Limited Liability
b. Mediwhere accepts no liability in regard to the correctness and completion of any information provided by partner clinics on our website.
7. Data Protection
8. Concluding Provisions
b. The User is not entitled to transfer or assign any or all of their rights or obligations stipulated in a contract with us.
c. All notifications we provide to the User must be provided in writing.